Privacy Policy

Introduction

This Privacy Policy explains how dataengineering GmbH ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at dataengineering.pro or use our e-commerce platform services. We are committed to protecting your privacy and ensuring transparency about our data practices in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Data Controller

The data controller responsible for your personal data is:

Data Collection

We collect several types of information from and about users of our website and services. The data we collect depends on how you interact with our services and includes the following categories:

Personal Information You Provide

• Contact information (name, email address, phone number, company name)
• Communication data (messages, enquiries, support requests)
• Account information for our services
• Project requirements and business information
• Payment information (processed by third-party payment processors)

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Technical data (cookies, web beacons, similar technologies)
• Referral information (how you found our website)

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: To fulfil our contractual obligations when providing services
• Legitimate Interests: For business operations, website improvement, and security
• Legal Obligation: To comply with applicable laws and regulations

How We Use Your Information

We use the information we collect about you for various purposes, including how we use your information to provide, maintain, and improve our services. The specific ways we use of your data include:

Service Provision

• Providing and delivering our e-commerce platform services
• Processing and responding to your enquiries and requests
• Managing client accounts and service agreements
• Providing technical support and customer service

Business Operations

• Communicating with you about our services and updates
• Processing payments and managing billing
• Conducting business analysis and service improvement
• Ensuring compliance with legal and regulatory requirements

Website and Security

• Maintaining website functionality and user experience
• Monitoring and analysing website usage patterns
• Protecting against fraud, abuse, and security threats
• Ensuring network and information security

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business and providing services to you. These providers include:

• Cloud hosting and infrastructure providers
• Payment processing services
• Email and communication platforms
• Analytics and website performance tools

Legal Requirements

We may disclose your personal information when required by law or to protect our rights, including:

• Compliance with legal obligations or court orders
• Protection of our legal rights and interests
• Prevention of fraud or illegal activities
• Protection of user safety and security

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our data retention practices are designed to balance business needs with privacy protection:

Retention Periods

• Contact Information: Retained for 3 years after last contact or service termination
• Service Data: Retained for the duration of service provision plus 7 years for legal compliance
• Website Analytics: Anonymised after 14 months, deleted after 26 months
• Marketing Data: Retained until consent is withdrawn or for 3 years of inactivity
• Legal Documents: Retained for 10 years as required by German commercial law

When determining retention periods, we consider the nature and sensitivity of the data, legal requirements, and legitimate business purposes. Data is securely deleted or anonymised when no longer needed.

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data. These your rights include the ability to control how your information is processed and used:

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month and may request additional information to verify your identity.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant supervisory authority. In Germany, this is the Federal Commissioner for Data Protection and Freedom of Information (BfDI).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. For detailed information about our cookie practices, please refer to our Cookie Policy.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Please note that disabling certain cookies may affect website functionality.

International Data Transfers

We primarily process your personal data within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place to protect your information:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions recognising equivalent data protection levels
• Binding Corporate Rules for multinational organisations
• Certification schemes and codes of conduct

We regularly review our data transfer practices to ensure continued compliance with evolving legal requirements and maintain the highest standards of data protection.

Security Measures

We implement comprehensive technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:

Technical Safeguards

• SSL/TLS encryption for data transmission
• Encrypted data storage and backup systems
• Regular security assessments and penetration testing
• Secure access controls and authentication systems

Organisational Measures

• Staff training on data protection and security practices
• Regular review and update of security policies
• Incident response and breach notification procedures
• Third-party security audits and compliance assessments

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out using the following contact information:

When contacting us about privacy matters, please include sufficient detail about your enquiry to help us respond effectively. We aim to respond to all privacy-related requests within one month of receipt.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify existing clients via email when changes affect their data processing
• Post a notice on our website highlighting significant changes
• Obtain new consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.